Somewhere In Paradise
RENTAL POLICIES
Reservations: We accept reservations
by phone between 8 AM and 8 PM Hawaii
time; or 24 hours a day by e-mail at
lauriehanan@somewhereinparadise.biz.
A booking deposit of $250 is due at time of
booking. Full payment is due and must be
received 31 days prior to your arrival. We
do not send reminders.
Cancellations: Cancellations must be
made at least 31 days before your check in
date. If you cancel more than 31 days
before your arrival, your deposit will be
refunded to you, less a $25 processing fee.
If cancellation is made less than 31 days
before check in, no refund will be made
until the cancelled period is re-rented and
confirmed. If the cancelled period cannot
be re-rented, no money will be returned. If
the cancelled period is re-rented,any rent
monies paid will be refunded to you, less a
$25 fee.
Occupancy: The occupancy limit of each
property is clearly stated on your Welcome
Letter regardless of the beds available.
Children are counted in the occupancy.
Misrepresentation may result in renters
being asked to vacate the property without
a refund.
Payment Options: U.S. credit cards,
Paypal or cash accepted any time.
Pets: Sorry, we love animals but no pets
are allowed in any of our rental properties.
Printing Errors: Somewhere In Paradise is
not responsible for any printing errors.
Refunds: Simply stated, once you have
entered into a contract to rent a property,
you are binding yourself to that property for
that time. There should be no exception of
compensation or relocation because you
don't like the property or something in the
property isn't working to your satisfaction.
Unlike a hotel, we cannot relocate you. As
previously stated, we will make every effort
to correct any malfunctions or problems
encountered, but no refunds should be
expected.
Family Groups Welcome: We maintain
a family atmosphere for the quiet
enjoyment of our guests. We do not allow
fraternities, sororities, or school groups
under any circumstances. ABSOLUTELY
NO HOUSE PARTIES ARE ALLOWED!!
Should a group misrepresent themselves, it
will be required to vacate the premises
immediately without refund of rent.
Occupancy: The occupancy limit of each
property is clearly stated on your Welcome
Letter regardless of the beds available.
Children are counted in the occupancy.
Misrepresentation may result in renters
being asked to vacate the property without
a refund.
Office Hours: Our office is open daily
from 8:00 AM until 8:00 PM. Please
contact us after hours for emergencies only.
Parking: Parking is arranged through the
hotel desk
Rental Policies
Timeshare Rental Policies
Timeshare rentals are generally in blocks of 3, 4 or 7 nights. While we will try to ensure that you will
not have to change rooms during your stay, this is not 100% guaranteed for stays of more than 7
nights.
Check-In and out: You must be at least 21 years of age to check into a timeshare. You will be required to
present a credit card and picture I.D. at the reception desk. A check in time of 4 PM and check out time of
10 AM will be strictly enforced.
Cleaning : There are no cleaning charges on timeshare rentals. You will not receive complimentary maid
service. Maid service can be arranged through the front desk for a fee.
Security deposit: There is no security deposit on a timeshare rental. Your $250 booking deposit will be
applied to your rent.
Parking: Valet parking is $25 per day. You may also park off site about 1.5 blocks away at the Hale Koa lot
for $12 per day, with a 3 day minimum.
Taxes: The State of Hawaii charges a timeshare accommodation tax. You will pay this directly to the hotel
as follows:
1 Bedroom Suite : $3.27/night
1 bedroom Deluxe :$3.96/night
2 bedroom Deluxe :$5.11/night
2 bedroom Presidential : $7.52/night
3 bedroom Presidential : $9.35/night
4 bedroom Presidential : $11.05/night
Ala Moana Hotel. Aloha Surf and
Bamboo Hotel and Spa :
Check In and out: Check-In time
and 3:00 PM. Upon arrival, please
pick-up the keys to your room at the
reception desk. Check-Out time is 11
AM for privately owned condos.
Cleaning Charges: A cleaning
charge of $75 - $79 for studios and
$100 for one bedroom is charged on
all rentals.
Security Deposits: Your
reservation fee of $250 will become
your damage deposit. The purpose
of this deposit is to allow the owner to
recover some of the expenses
incurred from obvious or malicious
neglect or from additional cleaning
required due to the tenant leaving the
unit in abnormally dirty condition. The
unit will be inspected after your check-
out, and the deposit remitted by
check within 21 days from date of
departure.
Damage: All breakage and rental
damage during your occupancy must
be reported to this office. Tenants are
responsible for and are expected to
assume liability for any damage to the
rental and its contents, during their
occupancy. Units with security
deposits will be inspected carefully
after your departure, and your
deposit will be adjusted if any damage
is found.
Items Left At Rentals: We will not
be responsible for personal items left
in the unit. A $15.00 service charge
and COD costs are required if you
request us to pick up and mail items
left in the unit. Any items found in
units that are not claimed within 30
days will be donated to charity.
Maid Service: There will be no
complimentary scheduled cleaning
during your stay. At the Ala Moana
Hotel daily maid service can be
arranged through the hotel for $40
per day, and must be for every day of
your stay. Intermittent cleanings and
linen changes can be arranged
through our office for $75 to $120 per
cleaning depending on suite size.
Maintenance: All equipment in
each rental should be in working
order. Please report any inoperative
equipment to our office promptly! We
will make every reasonable effort to
have the problem corrected. Under no
circumstances will there be a
reduction of rent for any mechanical
failure of air conditioning, dishwasher,
washer, dryer, appliances, TV, VCR,
or other equipment.
Taxes: Hawaii State lodging tax is
calculated on the basis of the gross
amount of rent. These taxes are due
with the balance or your rent, at a tax
rate of 11.962%.
| Contact Us Laurie Hanan 808-457-1707 808-699-0502 (cell) lauriehanan@somewhereinparadise.biz |
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